Feature requests

Google My Business Facebook ProvenExpert Trustpilot ... -> send your request in our support chat! Read the helpdesk article here -> https://usetrust.io/helpdesk/connect-external-review-platforms/

Connect Trust with other tools.

Add your own custom domain for either the email services or your external capture forms (testimonials and ratings)

Show all your testimonials and ratings from external platforms via a stunning sticky snippet that is shown on each page you want.

We're enhancing the way our agency accounts work.

A modern and interactive way to collect testimonials (testimonial landing pages). See the preview here: https://usetrust.site/interactive-forms/

Pabbly is a real and cheaper alternative to Zapier.

Instead of sending emails to my customers only, I want to send them SMS text messages, too. SMS as the customer is leaving the establishment and right after service. Integration with something like Twillio, we pay our own SMS credits and #, Email allows them to procrastinate and never do it.

Add Tripadvisor as a source for an external review platform to show the ratings in Testimonials

Show a teleprompter on video recorder. This can either be time controlled or voice controlled (on Chrome and Safari > 14.5)

Turn your agency account into your own platform using the white labeled solution.

Whilst the new external platforms integration is welcome, I'm still not able to display imported reviews from google and facebook because there is no indication which platform they originate from. Like most other review services it's essential to tag each review with the external platform name and link the tag to the original review. Also I would appreciate more modern and professionally design widget layouts as the current ones aren't suitable for using on clients websites unfortunately.

I thin it can be done this way: new testionials captured for website 1, email notify employee 1; new testionials captured for website 2, email notify employee 2 etc. So that employees who are in charge of different websites deliver gifts or incentives to our clients.

I was hoping to add a coupon gift to people after they finish their review yet the thank you page doesn’t have any customisation. It will be great if you can add an editor like in Trustmate.io

Is it possible to display 'abandoned' testimonials, where a user has partially completed a testimonial but not submitted? The reason would be to see what they've written and contact them to check why they didn't submit etc. It would be nice to implement a ‘save-as-you-go’ approach, so it’s automatically saving after each edit, and when they click the ‘Save’ button you just update the status from ‘Editing’ to ‘Saved’.